Return & Refund Policy

Return & Refund Policy – BYNUNU 

We want you to love your purchase from BYNUNU. If you're not completely satisfied, you have 30 days to return your item.


Returns

  • Items must be returned within 30 days of delivery.

  • Products must be in original condition: unworn, unwashed, and with all original tags attached.

  • To initiate a return, please email us at support@bynunu.com with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer, unless the return is due to our error.


Refunds

  • Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method.

  • You will receive a confirmation email once your refund has been issued.


Please Note

  • Sale items can be exchanged, but not refunded.

  • For hygiene reasons, jewelry cannot be returned.


If you have any questions, feel free to contact us at:
📧 support@bynunu.com