Return & Refund Policy
Return & Refund Policy – BYNUNU
We want you to love your purchase from BYNUNU. If you're not completely satisfied, you have 30 days to return your item.
Returns
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Items must be returned within 30 days of delivery.
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Products must be in original condition: unworn, unwashed, and with all original tags attached.
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To initiate a return, please email us at support@bynunu.com with your order number and reason for return.
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Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Refunds
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Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method.
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You will receive a confirmation email once your refund has been issued.
Please Note
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Sale items can be exchanged, but not refunded.
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For hygiene reasons, jewelry cannot be returned.
If you have any questions, feel free to contact us at:
📧 support@bynunu.com